heylogin - Partial Outage – Details zu Vorfällen

Alle Systeme betriebsbereit

Partial Outage

Gelöst
Teilausfall 50 %
Aufgetreten am vor 5 TagenDauerte 2 Stunden 36 Minuten

Betroffen

heylogin.app

Teilausfall aus 11:11 AM zu 1:48 PM

Backend System

Teilausfall aus 11:11 AM zu 1:48 PM

Aktualisierung
  • Gelöst
    UTC
    Gelöst

    This incident has been resolved.

    An unexpected database access pattern caused stalled database access across organizations. The cause was identified as an engineering problem on our side. The relevant code has been fixed to address the immediate issue, and all systems are operational again.

  • Überwachung
    UTC
    Überwachung
    We implemented a fix and are currently monitoring the result.
  • Update
    UTC
    Update

    We identified an issue and service should be restored for most users. We are now working on a full remediation.

  • Identifizierung
    UTC
    Identifizierung

    We identified the issue, systems should be operational again in a few minutes.

  • Analyse
    UTC
    Analyse
    We are currently investigating this incident.