heylogin - Entra ID Integration Connectivity Issue – Incident details

All systems operational

Entra ID Integration Connectivity Issue

Resolved
Major outage
Started 6 months agoLasted about 7 hours

Affected

Backend System

Degraded performance from 10:00 AM to 10:15 AM, Operational from 10:15 AM to 11:33 AM, Major outage from 11:33 AM to 11:36 AM, Operational from 11:36 AM to 5:16 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    A follow-up problem has surfaced that requires manual intervention. For safety we accept a brief downtime while applying a fix.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    There is a problem with our Entra ID integration. We are currently investigating this incident.