heylogin - Entra ID Integration Connectivity Issue – Incident details

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Entra ID Integration Connectivity Issue

ResolvedMajor outage7 hours 16 minutes

Affected

Backend System

Degraded performance from 10:00 AM to 10:15 AM, Operational from 10:15 AM to 11:33 AM, Major outage from 11:33 AM to 11:36 AM, Operational from 11:36 AM to 5:16 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    A follow-up problem has surfaced that requires manual intervention. For safety we accept a brief downtime while applying a fix.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    There is a problem with our Entra ID integration. We are currently investigating this incident.